Food Plaza jobs - Waiter / Waitress

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Analyzing customer needs and recommending products based on those needs.
• up-sale the product 
• Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Keep records of the customer.
• Take the extra mile to engage customers
  

 Required skills:

• Good Communication Skill.
• Good food and beverage knowledge 
• Discipline, Positive Attitude & Punctuality.
• Customer-focused 
• Hard-working.
• flexible on duty timing