Walkin Drive For BE/BTech Freshers / Customer /Technical Support/ Call Center/BPO /Call Sukanya 9036001069

Black And White Business Solutions
Experience : Freshers
Location : Bangalore(Bannerghatta Road , Hebbal , Nagawara , Old Airport Road , Whitefield )
Job Role : Others
Posted on 26 Feb 20
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Job DescriptionLast Date 26 Apr 20

Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Mutinational Companies for Technical Support Associate / Service Desk

B.E/B.Tech freshers can appear for Multiple MNC BPO's Free transport , Free placement @ Black and White Business Solutions Pvt Ltd

Technical Support : Voice / Semi Voice / Non Voice Process 
  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


Roles :
  • Handle technical support questions via our ticketing system.

  • Help customers set up their website Help transfer customer accounts from other providers.

  • Help customers with script and software upgrades Help and repair infected and compromised accounts.

  • Handle server monitoring tickets and repair systems in 

  • event of failures. Help build and configure new servers

  • Prepare requests for rollout

  • Prioritize change requests

  • Create rollout plans for changes requests

  • Coordinate implementation process

  • Keep track of request and make sure they are implemented as planned

  • Participate in incident handling concerning technical issues / server issues through chat support

  • Microsoft environment knowledge (Server).

  • Have some level of technical understanding of the products building up a desktop service

  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support

  • Installation of Web panels - WHM/WHMCS, Cpanel, Plesk

  • Basic Troubleshooting,Monitoring, Backup

  • Doing Email configuration-Outlook, Zoho and GSuite

Skills Required :

  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
  • Rotational Shifts
  • Salary - 20 to 30k k + Inc
  • Two way Transport
  • Unlimited incentive Structure
  • No registration Fees(Free placement).

Venue - : 

Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop 

For more please quries Contact :
  • Sukanya
  • Phone -  9036001069 / 9741457722
  • Email Id - sukanya@blackwhite.in

Documents Required : 

Fresher :
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

Experience :
  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS************* 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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