Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayments),LinkedIn and Facebook.
Assists in the the day-to-day operations of the endpoint management system (IBM/HCL BigFix) including fixlet creation, patch deployment, software deployment, reporting, application health and the overall application support. Evaluates user needs and system functionality in order to ensure that customer-facing production and internal business systems meet the needs of individuals and projects Responds to escalated help desk issues that may involve complicated technical troubleshooting. Assists in crisis situations, which may involve security violations or complex technical hardware or software problems. Implements, documents and maintains all technology and procedures to comply with the security requirements of a financial transaction processor (PCI). Configures and maintains configuration standards for critical business applications. Carries an automatic notification device and is available for after-hours on-call support. Maintains regular and predictable attendance at the worksite. Works collaboratively in a team environment with a spirit of cooperation. Knowledge of, and experience with, administration and/or development of the industry standard endpoint management system, IBM/HCL BigFix Knowledge of, and experience with, relevance language, fixlet creation, patch deployment, software deployment, reporting, and system administration Knowledge of, and experience with, Javascript or related primary program language. Works on problems of complex scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Strong understanding of server, workstation and network infrastructure and communication Hold and maintain a proficiency in agent management technologies and industry best practices. Able to work both independently as well as collaboratively achieving results within established timeframes with minimal supervision Ability to manage and prioritize multiple assignments supporting business as usual, user request as well as special projects Able to effectively communicate and display a professional, mature attitude in dealing with internal customers, management and personnel across the organization 2-4 years relevant experience with bachelor degree major in Computer Science preferred Willing to accept additional experience in lieu of degree.
0 to 3 Years 
Salary not disclosed 
Pune
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