A Wireless Network Technician must
set up, monitor and upgrade wireless infrastructures, such as wireless
controllers, network access control systems and guest user systems. Technicians
must further maintain the wireless environment of an organization. They must
offer level-three support for wireless issues reported by IT user services
teams. Network Technicians must also collect data and feedback from clients
regarding functionality.
Responsibilities and Duties
· On-site installations
· Correction and repair of clients' broadband service
· Equipment troubleshooting
· Customer service and education
· Detailed record keeping
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