IBM jobs - Workplace Virtualization Services- Microsoft Windows Virtual Desktops

Workplace Virtualization Services- Microsoft Windows Virtual Desktops

IBM
experience 4 Years
salary Salary not disclosed
qualification
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Posted: 2 Years ago
Views: 0
Applications: 6
Openings: 1

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Role: Infrastructure Specialist- Workplace Virtualization Services- Microsoft Windows Virtual Desktops

As a infra specialist, you will beresponsible for architecting and designing Workplace Virtualization solutions that solve Client’s business problems, while aligning to enterprise standards. Ensure technical integrity, performance, and quality of WVS services.
Best practices in this role use reference architectures and service product assets to develop conceptual and detailed designs. Infrastructure specialists are responsible for performance, availability and scalability of the solution and its impact on the client's infrastructure. This position will work closely with Client’s Operational stakeholders, Systems Analysts, Release Managers, and Enterprise Architects.

Core Responsibilities:
  • Troubleshoot and resolve VDI issues by providing tier 2/3 incident ticket support
  • Provides technical assistance - via phone, email and/or remote access, and other appropriate channels
  • Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations
  • Assist in maintaining VDI golden images and installing client applications
  • Develop plans for deploying and administering virtual machines, images, and virtual apps
  • Develop and communicate HA/resiliency standards to ensure business and operational requirements are being met
  • Monitor performance and ensure system availability and reliability
  • Utilize Azure Site Recovery for disaster recovery failover
  • Participate in after-hours on-call support rotation
  • Assist with researching, evaluating, and recommending VDI related hardware, software and services
  • Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA , ITIL knowledge.
  • Serve as a technical resource for infrastructure initiatives that require virtual machine and VDI expertise
  • Participate in enterprise testing for integration of proposed new technologies to be included in the enterprise design and develop test-related documentation
  • Provision the required RBAC roles in Azure AD
  • Configure apps and desktops host pools for users
  • Collaborate with operational counterparts to support and discover opportunities for improvement via automation, process improvements, etc.
  • Performs advanced problem analysis and isolates problems of moderate to high complexity, with little instruction from team leads and/or management
  • Achieves and adheres to established Service Level Agreements and Key Performance Indicators
  • Validates and qualifies complex customer issues and business impact which may require collaboration with more senior level team members or other vendors
  • Contributes to the Operational knowledgebase in the form of new or updated technical articles/documents focused on issue resolution or prevention
  • Documents cases, recommendations, and resolutions clearly in the CRM system
  • Ensure the work performed meets the quality standards within acceptable time schedules and customer commitments

Required Technical and Professional Expertise
  • Minimum of 5+ years of strong experience doing real-world work as a VDI Engineer
  • Windows Virtual Desktop experience, to deploy and manage virtual desktops and applications
  • Azure Cloud experience
  • Experience configuring / managing Azure IaaS & PaaS technologies such as Subscriptions, Storage Containers, VNET, NSG's, Storage Explorer & Cost/Billing management
  • Good understanding of network connectivity to Azure ExpressRoute
  • Experience with on-prem to cloud VDI replication and DR strategies - Azure Site Recovery, etc
  • Experience with Azure Active Directory - Group Policy Design & Architecture,
  • Hands on experience with performance monitoring and alerting for cloud workload instances
  • Extensive experience with automation leveraging Azure CLI, PowerShell, to automate and simplify tasks
  • Possess a detailed understanding of architectural dependencies of a VDI environment
  • Good understanding (Level 2) on LAN and WAN, Storage technologies (preferred)
Preferred Technical and Professional Expertise
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
  • Works under minimal supervision

About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Particulars

Who can applyExperienced (4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id549117
StateKarnataka
Country India

About Company

International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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