Job Title: XFE Broadband - Business - DTC
Reporting to – TM Broadband/Catchment Store Manager
Purpose of the Job
This is a unique opportunity to work in the areas of Filed Sales Executive. The role exists:
· To create excellence in every customer interaction be it through Online lead or Cold calling & onboard them in Airtel”.
· Onboard Customer with simple and transparent digital experiences leading to warm & personalized outcomes.
· Deliver First time right experience to the customer
Deliverables (key responsibilities)
Customer Service
Responsible for fulfilling customer appointments, recommending best products and services based on their deep understanding of customer needs and delivering them at their doorstep
Ensure hassle-free, quick and smooth acquisition journey to delight our customers
Generate Sales leads
· Responsible for generating sales through cold calling for various Airtel broadband Plans, products including Mobility, Broadband and Airtel Black for new & existing Airtel customers.
· Create customer prospect funnel by doing activity defined geography/RWA by using the
Digital Planner tool
· Deliver on all agreed KPIs with adherence to all the defined processes
Compliance
· Ensure compliance with policies and procedures & expected code of conduct
Demonstrate (Key competencies)
- Persuasive Communication Skills
- Sales and Target Orientation
- Neat and well groomed
- Familiar with local geography
- Digital Savvy
- Analytical Thinking
Skills Required
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding experience to the customers
- Should be able to fulfill leads assigned and generate leads at the same time
- Should be comfortable in field work and doing cold calling in RWA, Commercial complexes and doing road show activities
- Ability to connect with customers to understand their needs and provide innovative solutions by upselling and cross selling
- Must be digital savvy, comfortable in handling customer journey on digital platforms
Educational Level:
XII pass
Graduate (Preferred)
Work Experience:
Minimum 1-2 years of Door to Door sales experience and filed sales exposure (relevant experience is added advantage)
1 to 2 Years 
14,000 - 21,000 Per Month 
Kolkata
Safety Tips
How to get a Job early? Follow these tips
Jobs By Roles
Jobs By Cities
