As soon as any project is assigned to one needs to schedule the internal meeting with the RM and salesperson/consultant to discuss and understand the scope- One needs to check whether the work mentioned in the scope are feasible to develop or not- One will be responsible to give the Timeline of each task along with the deadline of the project/task- Responsible for delivering the project on a given timeline- Keep track of the assigned task and follow up on the ticket- API creation and deployment- Ensure customer satisfaction- Need to initiate the weekly call with the customer to share the updates- Sharing the update with the reporting manager on a daily basis- Need to coordinate with the client, vendors, different teams- Leading client meetings (online & offline)- Must be open to travelRequired Skills:-
Additional knowledge on HRM (Zoho People, Recruit),ticket/issue management system (Zoho Desk)- English Communication (Fluent in English, Soft-spoken, Good writing skills)- English Communication (Fluent in English, Soft-spoken, Good writing skills)- Knowledge of any CRM system would be better- Good interpersonal skills- Good in customer service and handling- Good telephone, video conferencing manners- Positive attitude- Team player- Good interpersonal skills- Good Aptitude- Flexible working hours (Timing would be the standard one, but we may change its basis on the projects)
Education and Experience:- Graduation in any IT bachelor degree (Btech IT, BSC IT, BCA, etc)- Overall 1-3 years of experience- Minimum 1 years of relevant hand-one practice and experience in setting up Zoho CRM and Account management system (Zoho Books, inventory & Expense)- Additional knowledge on HRM (Zoho People, Recruit),ticket/issue management system (Zoho Desk)
About Collegedunia :- Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life.- Launched in 2014, we are the highest ranked portal by SimilarWeb in education. We have also been awarded as
Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as
Top 100 Startups in Asia.- Collegedunia is fueled by the energy of over 280 individuals having an average age of around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers marketers, which is increasing at 10% every month.What you'll do ?We need candidate to work on Zoho products like the CRM, Desk, Books, Expense, Inventory, etc.