Urgent Hiring

It's Work From Office.

Qualification- HSC /Graduate

Fresher /Experience both can apply.

Shift timing- Rotational shifts.

Week off- 1 rotational off in the week.

Salary- 12k to 15k

Need Good communication skills.

Responsibilities:

Attending training sessions to grow knowledge of products and to develop customer service skills.

Resolving phone, walk-in, mail, fax, and email customer inquiries.

Processing and logging incoming calls into the CRM system.

Identifying customer needs.

Forwarding and escalating inquiries to relevant individuals and departments.

Contacting customers to give them accurate feedback on the progress of their inquiries.

Providing outstanding customer service.

Updating customer information as required.

Maintaining confidentiality of information.

Performing other duties as the need arises.

Ahmedabad

Gurgaon

Bangalore

Delhi

Mumbai

Noida

Kolkata

Majorel India Pvt Ltd jobs - Customer Service Associate

Customer Service Associate