Maintain Cooperate directory (Unlock Account, Password Reset, Account Expiration, Office 365 Account )
Troubleshoot and Customize office 365 application including, Word, Excel One Note, Skype for business, Outlook, Power Point, and Microsoft Access.
Analyze the Onboarding process and adding to the users.
Exchange/Office 365 support, Maintenance, and administration (Account provisioning migration from Exchange to office 365-distribution group creation) share point administration and support.
Server 2012, AD Administration (Group policy, trusted sites, etc...) • Creating and providing share drive access based on user request (read, Wright, Modify, full access) • Troubleshooting and configuration of email client 2013 and 2016.
Office O365/ Exchange online- Administration-User Management
Administration of Microsoft Office 365 workloads ( Exchange Online, Share Point Online, Skype for Business, Yammer, OneDrive for Business)
Creation and Maintenance of email distribution lists.
Manage and Update problem management system
Reset password, unlock accounts, reset citrix sessions.

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