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Application Support Engineer

For a client of TeamLease Services Ltd
Freshers
9,00,000 - 10,00,000 Per Year
Job is expired
Posted on 21 Feb 19
Job DescriptionLast Date 22 Apr 19

Be part of the CED Operations team that provides 24X7 operations support to internal and

external customers.

2. Review Server health from Max Infrastructure components using SCOM and CED custom alerts.

3. Patch and reboot the servers as per the Windows update schedule.

4. Respond to alerts from multiple Max systems, like MaxEdge, MaxCloud, MaxFactory and Access

Portal.

5. Monitor the field end points.

6. Check the integrity of the data coming in using various tools.

7. Deploy and update MaxEdge installlations.

8. Work with LET service providers for activating the SIMs.

9.

10. Work with IT to establish proper connectivity across various systems to get data into the Max

platform.

11. Perform software installs for clients and servers.

12. Monitor multiple inboxes for client requests.

13. Generate tickets from support requests.

14. Troubleshooting user’s application issues.

15. Review monthly reports.

16. Complete the work assigned by the onsite/offshore Support manager.

17. Work with IT team on server and application issues.

18. Work with IT team for accounts, service accounts and firewall requests.

19. Work with Software Vendor on issues/bugs in the software.

Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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