Applications Support - ETL
Req #: 190108514
Location: Mumbai, MH IN
Job Category: Technology
Employment Type: Full Time
Job Description
The candidate will be part of the CT Operate team that provides support for suite of applications.
Key Responsibilities:
- Resolve and track production incidents and prevent reoccurrences
- Ensure that the application infrastructure is working fine, current and all updates are made in a timely manner.
- Understand and execute periodic health-checks pertaining to the batch, infrastructure and specialized processing
- Ensure all work is done on a ticket and there is communication to senior management and stakeholders on the progress of the work.
- Ensure all change to UAT or production environments follow the change management procedures, all paperwork are raised in time and all approvals are in place.
- Ensure shift-related documentation and communication is properly done
- Investigate any issue. If progress is not made in a reasonable time, escalate and seek help.
- Ensure all support documentation are updated with new management structure, infrastructure stack, and application versions
- Ensure HPSM (Peregrine) queues are monitored for new issues and they are resolved and closed with the correct level of engagement and timely manner.
Qualifications - External:
- University degree level, and/or related work experience
- 3 + years experience in Unix, Oracle PL/SQL, Scheduling tool, ETL Tool (Ab Initio, Informatica),Production support.
Essential Skills:
- Strong production support background with ability to work in complex application environment
- Knowledge of version control systems
- Good problem solving skills
- Familiar with the full systems development lifecycle process
- Awareness and understanding of current industry developments
Desirable Skills: Knowledge of Finance and Regulatory reporting applications
Professional Skills:
- Written and verbal communication - Advanced
- Coordination Skills- Advanced
- Facilitation Skills face to face and virtual - Advanced
- Firm/Business Knowledge - Proficient
- Flexibility - Advanced
- Interpersonal Skills - Advanced
- Relationship Management / Partnership - Proficient
- Problem Management - Advanced
- Teamwork - Advanced