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Experience :0.5 to 4 Years 
Rs. 1,00,000 - Rs. 5,00,000 Looking for immediate joiners for AR caller position
Responsibilities:
Perform pre-call analysis and check status by calling the payer or web portal services
Maintain adequate documentation on the client software to send necessary documentation to companies and maintain a clear audit trail for future reference
Record after-call actions and perform post call analysis for the follow-up
Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
Provide accurate product/ service information to customer, research available documentation prior to making the call
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Requirements:
Fluent verbal communication abilities
Knowledge on Denials management and A/R fundamentals will be preferred
Basic working knowledge of computers.
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