JOB PROFILE: Associate-Freshers
Location: Hyderabad
Qualification: Any Graduate or Postgraduate (2018,2019,2020 Passed Out only) Excluding B.E, B.Tech, M.E, M.Tech
Process: Healthcare
Shifts: 24/7
Position Overview
Each associate will be responsible for processing applications submitted by members/applicants. The process will include enrollment of applications submitted by applicant into the system accurately within the TAT.
REPORTING TO: Team Leader
Essential Skills/Personality Traits
Good written Communication Skills
Eye for detail & logical thinking
Ability to work accurately and efficiently at all times, including peak volume season
Sensitivity to the confidential nature of the data and proprietary company information
Flexibility to work in shifts.
Operational Responsibility
Meeting RE & Quality scores
Completion of cases in queue within specified time frame
Complete all IDP & compliance trainings
Measurable
PERFORMANCE STANDARDS:
RE & Quality scores
Complete al the transaction assigned within time
Punctuality & attendance adherence
Process improvement initiatives
Accreditation within timelines
Non-measurable
Anthem Values
- Accountable
- Caring
- Easy to do
- Innovative
- Trustworthy
Legato Guiding principles
Self-motivated & team player