Advanced Search
Enter skills or designation keywords
Enter valid location

Associate/ Sr Associate Email/Chat Process

Ihiring india
Freshers
13,500 - 24,500 Per Month
Job is expired
Posted on 13 Mar 19
Job DescriptionLast Date 12 May 19

Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Skills
  • Should have good Oral and written communication.
  • An effective communicator, probably fluid with what he/she is speaking.
  • Should be a computer literate.
  • Should be flexible enough to adapt to any environment or changes happening in the sector.
  • Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
  • Should also have a clear view of what the current market trend is.
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
Recruitment Firm.
TeamLease