Precise Talent Hunt jobs - Back Office-Eamil Support Executive

What you might be doing on a typical day as a Web- Chat executive:

• Receive and respond to customer inquiries concerns over email, chat or the web
• Maintain and support customer cases and inquiries through satisfactory completion
• Wow customers with your ability to answer their questions and solve their problems with professionalism
• Ultimately you will provide excellent customer service that keeps the customer coming back

Online Customer Service Champions, like you, receive:

• Fun, talented and witty teammates
• Knowledgeable, supportive and engaged leadership
• Family-friendly environment
• • Career-growth and lots of learning opportunities for aspiring minds
  • Diverse, inclusive and community-minded organization
  • And yes all the competitive pay and benefits that you would expect (and some that just might surprise you)

  The basic stuff you will need:
  

  • Superior customer service skills and teamwork
  • Ability to solve complex situational problems and independently make decisions based on available information and experience
  • Exceptional written business communication skills
  • Computer savvy with Microsoft office skills
  • College degree preferred; some programs require diploma
  • The passion and drive to make a difference
  • Experience in a service industry such as a BPO, call centre, hospitality, retail or another customer service-oriented organization preferred
  • Must live in or willing to relocate to Ahmedabad