To
Answer queries/resolve problems of customers through Inbound. |
Attend
Inbound and Outbound calls, sometime respond through email and chat to
customers. |
Provide
correct and quality information to customers on every call. |
Candidate
should speak, read and Write ENGLISH and KANNADA OR ENGLISH and TELUGU |
Able to
communicate confidently and politely, with good speaking skills. |
Awareness
on Credit cards. |
Detailed
knowledge of intricacies of Banks products and how they compare against
competitors. |
Good
typing skills (Quality and Speed) |
Ability
to handle telephonic conversations |
Good
Listening and Comprehension skills |
Should
be flexible to work in 24/7 shift |
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