A telesales executive
is required to interact with customers for the most part .
so good communication
skills are a must.
He/she must be able to
plan the number of fresh/follow-up calls
he/she has to make
appointments with the clients.
The job also requires
good selling and persuading skills and also a thorough understanding of the
company's offerings. The major skills and competencies that employers look for
are:
· Good spoken and written
language skills.
· Ability to plan and
execute.
· Ability to persuade and
negotiate.
· Ability to work under
stress.
· Ability to work as a
team.
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