BPO/Telecaller

VisTan Next Gen
Experience : Freshers
Skills : BPO
Location : Hyderabad
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 10 Feb 20

Roles and Responsibilities:

·       The primary objective is to handle inbound and outbound calls from customers/clients and provide them with a solution to their queries in a timely manner

·       Providing an appropriate resolution to the customers or clients should be whole and sole responsibility

·       Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers

·       Must discuss every matter with the team leader to get any issue sorted

·       Build sustainable relationships and engage customers by taking the extra mile

·       Candidate should be willing to work 24X7

·       Overall call handling process has to be documented

 Skills:

·       Must have excellent oral and written communication skills

·       Should be patient enough and quite motivated towards learning new things and execute them effectively on day today basis.

·       Must be adaptive to the current market trends

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are as a global company with recognizable presence in Europe specially in UK from young minds with fresh ideas to mastering with years of expertise in Artificial Intelligence, IOT, Robotics, Augmented Intelligence and many other advanced cognitive technologies, our team is strongly determined to make as innovative and as creative it can be ultimately making people's lives smarter and better.
Job is expired
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