Branch service cooridnatior recruitment in Mumbai - For a client of TeamLease Services Ltd

premium

Branch Service Coordinator

For a client of TeamLease Services Ltd
experience 1 to 3 Years
salary 20,000 - 25,000 Per Month
qualification
Read More...
Posted: 22 Days ago
share this job
save job
Quick Apply

Job Description


Job Title

Branch Service Coordinator

Functional Area:

Service

Position Reports to:

Branch Manager – Sales

Job Description/ Role:

 

Job Role:

The main job profile and KPI of this role is to ensure to create service network in assign area and ensure service delivery as per customer’s needs and expectations hence responsible to create sufficient network in assigned areas and to ensure satisfactory services to the customers.

Job Responsibilities:

● Monitor ASP activities in all service parameters i.e. create service network, ASP management & Trade satisfaction.

● Implementing the service policies at network’s end as per CSOG.

● Monitoring performance of each ASP on TAT, MSL & Quality service in all parameters.

● Customer field audit and closed call data audit.

● Ensure no repeat calls and increase productive calls.

● Escalation management, analysis and preventive action.

● Prioritize and personal response to escalation of Social Media i.e Twitter, Facebook, ORM and consumer cases.

● ASP Hygiene Audit and complete Inventory audit half yearly.

● Audit of DMSN warranty consumed spares and scrapping at ASP level.

● Top 10 fast Moving spares audit in every visit.

● Ensure trade satisfaction, in terms of service support through ASP network.

● Ensuring less defective at trade and CFAs.

● Arrange immediate resolution to the customer complaints.

● Ensuring availability of spares at all network places.

● Ensuring timely indents for spares from network.

● Ensuring timely dispatches of monthly claims to HO.

● Ensuring timely dispatches of damage material to Factory.

● To ensure service networks, accounts reconciliation twice a year.

● Appointment of network wherever required as per market need.

● To follow the process for appointment and closure of network

Desired Competencies

 

Functional Competencies:

● Knowledge of network / supplier and ASP management

● Dealer / distributor management

● Skills to prevent customer escalation

● Product knowledge

● Working knowledge of customer service software, databases and tools

● Proficiency in English

Behavioral Competencies:

● Delivering Excellence

● Building Relationships

● Cognitive Ability

Location(s) of Job:

1. Bhuj or Gandhidham

2. Surat

3. Gwalior

4. Udaipur

5. Jamshedpur

6. Mumbai

7. Bangalore

8. Nashik

9. Madurai,

10. Vijayawada

11. Nizamabad

12. Delhi

Deployment period

Minimum 6 months

Experience

1 to 3-year Experience in Service at Supervisory level.

Education Qualification

BE / Diploma in Engineering

Other Requirement

A Personal Vehicle is a Must requirement.

 

Particular

Accepted by

Immediate Superior

Department Head

Name:

 

 

 

 


VIEW MORE

Job Particulars

Job TypeContract
Hiring Process

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
Similar Jobs
experience 1 to 3 Years
locationMumbai
salary 20,000 - 25,000 Per Month
1 month ago
Quick Apply
Assistant Business Manager
CARETEL INFOTECH LTD
experience 1 to 3 Years
locationMumbai
salary 20,000 - 25,000 Per Month
1 month ago
Quick Apply
Sales Officer
CHAUDHARY LABELS PVT LTD.
experience 1 to 3 Years
locationMumbai
salary 20,000 - 25,000 Per Month
1 month ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (1740) Admin (267) Agriculture and Dairy (27) Architect (256) Bartender (1) Beauticians / Spa (145) Bouncer (1) BPO / Customer care (3906) Caretaker / Nanny (24) Carpenter (34) Cashier (4) Cleaner / Washer (41) Construction / Laborer (58) Content Writer (1098) Counsellor (263) Cook / Chef (388) Data Analytics (10) Data Entry / Back Office (2194) Design / Animation (1924) Delivery (850) Digital marketing / SEO (1333) Draughtsman/Draftsman (1) Driver (95) Doctor / Physician (150) Electrician (100) Engineer (2137) Engraver (5) Event Planner (7) Fire Fighter (14) Fitter (106) Gardener(Mali) (1) Ground Staff (860) Hospitality Executives (257) Housekeeping (188) HR (3301) Insurance Consultant (46) Lab Technician (57) IT Software-Engineer (6366) IT - Mobile Developer (550) IT Hardware Engineer (273) Language Translator (3) Legal (23) Librarian (0) Management Trainee (580) Mechanic (487) Media / Journalism (573) MIS Executive (15) Moulder (0) Nurse (226) Nutritionist / Dietician (8) Operations (143) Office Assistant / Helper (203) Operator / Machinist (195) Packager (16) Painter (8) Pharmacist / Medical Rep (218) Photographer / Videographer (39) Physiotherapist (11) Plumber (8) Research/JRF/SRF (345) Receptionist / Front Office (411) Retail / Store Executive (559) Rigger (5) Sales / Marketing (8199) Security / Guards (47) Sports Trainer (1) Tailor/ dress designer (164) Teacher (410) Tool & Die Maker (2) Tourist Guide (1) Trainer (56) Waiter / Steward (14) Ward Boy (4) Warehouse Executive (21) Welder (84) Others (2647)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

For a client of TeamLease Services Ltd recruiting Branch service coordinator Experienced(1 to 3 Years) candidates candidates nearby Mumbai,.For a client of TeamLease Services Ltd vacancies for Branch service coordinator is recruited through Written-test, Face to Face Interview etc.
For a client of TeamLease Services Ltd Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BJMC, BTM, PR/Advertising are selected to full fill the vacancies in Sales / Marketing job field. The candidates nearby Mumbai, can apply for Branch service coordinator position in For a client of TeamLease Services Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a client of TeamLease Services Ltd recruitment, candidates are mostly chosen for the department of Sales / Marketing . To learn more about the current jobs and other details, it is better to go through official site of For a client of TeamLease Services Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a client of TeamLease Services Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a client of TeamLease Services Ltd and near your city and get a secured career.