Pitch innovative ideas to promote the client’s product. Seek, process and execute client requests and product orders. Answer queries regarding product/ services, processes and if required direct them to the account manager. Assist clients to use the products and services and keep them updated about new features launched. Coordinate with internal teams to ensure timely fulfillment of products orders/ services. Maintain trackers, reports for client interaction, product/ service usage, etc. Collect feedback and resolve client complaints.
Responsibilities and Duties:
Desired Candidate Profile Ideal Profile/Applicant : Ability to influence and negotiate. Strong Business Intelligence and corporate knowledge. Working knowledge of Microsoft Office. Good vocabulary knowledge. Good knowledge of Events, Promotion & Activations. Pro in presentations. Active problem-solving skills. Customer Focus. Ability to handle the pressure