· Good Communication skills in the English Language.
· Strong Analytics & Problem-Solving Skills.
· Provide Recommendations/Input to improve Agent
Productivity/Performance.
· Good Command & Knowledge about Products &
Processes.
· Basic Knowledge about 7 QC tools (Not Mandatory
but it will be added advantage.)
· Qualification → Minimum Graduate.
· Experience → Minimum 1 Year Experience in Call
Center Field as a Trainer/ Quality Analyst.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.