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Call Center Medical Representative

WMP Partners LLC
Freshers
30,000 - 35,000 Per Month
Posted on 26 Mar 19
Job DescriptionLast Date 25 May 19
  • Provide customer service in the name of the client
  • Contact customers via telephone in attempt to collect payment on medical bills
  • Communicate accurate information to customer in a clear, concise and professional manner
  • Review patient account and document customer’s interaction and feedback
  • Negotiate appropriate and reasonable payments with customers
  • Set up customer payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meet or exceed company goalsWork closely with team leads, management and client to resolve disputes and ensure customer satisfaction
  • All other duties as assigned by management
Job Qualifications:
  • High school diploma or General Education Development (GED) Certificate
  • One to Two years of college preferred
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
WMP Partners, LLC practices a proven blend of strong customer service performance coupled with industry leading technology to drive up cash collections. WMP specializes in Healthcare Accounts Receivable Management services. WMP is 100% dedicated to healthcare clients and only provides Early Out Self-Pay, Insurance follow-up and Bad Debt collection services. With our management team’s extensive experience, all WMPs technology, workflows, policies and procedures have proven for many years to maximize cash collections while preserving superior customer service.The qualified candidate will be an experienced professional, detail-oriented, multitasker, committed team player with excellent computer and communications skills. As a Call Center Representative, you will interact in a fast paced call center environment with customers in attempt to collect payment for medical bills on behalf of our clients. This will involve establishing extensive phone contact with customers to negotiate payment and set up payment arrangements in order to collect on receivables.

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