Call Center Medical Representative jobs in Gurgaon at WMP Partners LLC

Provide customer service in the name of the client
Contact customers via telephone in attempt to collect payment on medical bills
Communicate accurate information to customer in a clear, concise and professional manner
Review patient account and document customer’s interaction and feedback
Negotiate appropriate and reasonable payments with customers
Set up customer payments via check, electronic transfer or credit card
Responsible for understanding and complying with all policies and procedures
Meet or exceed company goalsWork closely with team leads, management and client to resolve disputes and ensure customer satisfaction
All other duties as assigned by management

Job Qualifications:

High school diploma or General Education Development (GED) Certificate
One to Two years of college preferred

WMP Partners, LLC practices a proven blend of strong customer service performance coupled with industry leading technology to drive up cash collections. WMP specializes in Healthcare Accounts Receivable Management services. WMP is 100% dedicated to healthcare clients and only provides Early Out Self-Pay, Insurance follow-up and Bad Debt collection services. With our management team’s extensive experience, all WMPs technology, workflows, policies and procedures have proven for many years to maximize cash collections while preserving superior customer service.The qualified candidate will be an experienced professional, detail-oriented, multitasker, committed team player with excellent computer and communications skills. As a Call Center Representative, you will interact in a fast paced call center environment with customers in attempt to collect payment for medical bills on behalf of our clients. This will involve establishing extensive phone contact with customers to negotiate payment and set up payment arrangements in order to collect on receivables.