Global March jobs - Call Quality

Call Quality

Global March
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

Profile Job Title Manager – Training - Call Centre & store
Profile will Report toBusiness Unit - Head
Location Mahim, visiting stores
Department Foodstuff
Primary Responsibility
  • Continuous Training the team on Products, Customer Handling , Grievance Handling etc
  • Process Weekly MIS on Target achievement, executives performance, missed calls, grievance report
  • Implement Best Call centre practices
  • Manage Incentive Plans for Executives
  • Suggesting innovative ideas to push on-call sales
  • Weekly Visit Stores to train the supervisors on Customer Handling
    Secondary Responsibility
  • Drive B2C sales target by increasing the efficiency of Outbound calls
  • Highlight order Processing issues at Store level/DC and implement ways to resolve

    The code Call Quality & Training Location – Mumbai-Mahim Present Salary/CTC Notice Period Scanned Passport Photo ( a must) – jobs@onemarch.com

    Skills: Call Center Executive, Call Quality, Call Quality Monitoring

    Experience: 4.00-9.00 Years

    Education: 12th Class (XII)

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    Job Particulars

    Job TypeApprenticeship
    Hiring Process Face to Face Interview

    About Company

    Global March
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    Global March recruiting Call Quality Experienced(0 to 3 Years) candidates candidates nearby Mumbai,.Global March vacancies for Call Quality is recruited through Written-test, Face to Face Interview etc.
    Global March Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mumbai, can apply for Call Quality position in Global March. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Global March recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Global March and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Global March and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Global March and near your city and get a secured career.