Change Manager

For a client of TeamLease Services Ltd
Experience : 7 to 15 Years
Location : Gurgaon
Job Role : Others
Posted on 31 May 19
Job DescriptionLast Date 30 Jul 19

·          Has overall responsibility to see that the Change Management (CM) process activities are being performed, including:

·         Ensuring the CM team is staffed with right number, skilled and experienced resources

·         Carrying out the generic Process manager role for the Change Management process

·         Planning and managing Service Management support for Change Management tools and processes

·         Ensure that proposed changes are controlled, monitored, and implemented with minimum disruption to the services being delivered

·         Respond to customer’s changing business requirements while maximising value and reducing incidents, disruption and re-work

Primary objectives

·         Efficiently and promptly handle changes, whilst minimising the impact of changes to the quality of service

·         Raise change requests

·         Review major change requests

·         Co-ordinate the implementation of change requests

·         Ensure processes are in place for communication of changes

·         Ensure that all changes have been signed off by all relevant teams

·         Implementing Changes that meet the clients’ agreed service requirements while optimizing costs

·         Reducing failed Changes and therefore service disruption, defects and re-work

·         Reducing the number of unauthorized Changes, leading to reduced service disruption and reduced time to resolve Change related incidents

Tracking Changes through the service lifecycle

Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.