Dear
Candidate
Thank you
for your application.
Please note
that due to the COVID-19 breakout, we are not conducting any face-to-face
interviews, and are rather going for TELEPHONIC interviews.
Please reach
out to know more about the job profile or to have a
telephonic interview scheduled.
§ Handling queries/complaints of customers and Coaches through inbound
chat.
§ Ensure First Contact Resolution (FCR) while handling a customer’s issue
§ Ensure to provide highest rate customer satisfaction on each chat
handled.
§-----------------------------------------------------------------------------
PERSON
SPECIFICATION:
§ Qualifications: Requires a minimum of a Graduate/Under Gra
§ Experience: Min 6 months/1 Year experience required in any International Chat US Process
§ Age: 18 years
onwards
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