CIB – Cash Operations – Transaction Processing Manager - Vice President
Req #: 200000974
Location: Mumbai, MH IN
Job Category: Operations
Employment Type: Full Time
Key Responsibilities would include:
- Understand current processes and challenges and define future state process and benefits with the goal of enhancing client experience, increasing automation/efficiency, and reducing risk
- Full program lifecycle management including: Defining program/project objectives and benefits, functional domains and architecture, business requirements, delivery roadmaps, migration of processing from current state/platforms to target state processes and platforms, Operational readiness
- Partner with business and technology teams to execute and achieve program objectives
- Governance – Regular, formal updates to senior stakeholders
- Lead a small team and build/develop the right skills, experience, knowledge and capacity in support of the above
- Leadership - Assume a key leadership role within the Strategic Execution team. Build & develop relationships, within and across the organization, and drive change.
- Providing sign off on the functional requirements and system design
- Monitoring the user acceptance testing and reviewing defects raised with a view to ascertain the impact to Operations
- Ensuring operations performs prerelease and post release validations for the platform releases
- Assisting in documenting the operations procedure and providing training to the operations teams on the new functionalities
- Be involved in each stage of the Project Delivery Framework (PDF) from requirements to deployment and implementation.