IBM jobs - Citrix VDI

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As Citrix Administrator, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

Responsibilities:

• L3/SME level expertise in handling Citrix VDI administration and ESXi Host troubleshooting.
• Ability to troubleshoot, identify and correct malfunctions and help resolve multi-faceted problems
• Working with service management request, responding & resolving within the required SLA.
• Interacting with clients in understanding their requirements & supporting them.
• Working knowledge of server, network, personal computer (PC) and application deployments

Required Technical and Professional Expertise

• 5+ Years of experience in Citrix Administration with both Xen App, Xen Desktop with multiple sites and farms
• Installation, Configuration & Management Virtual App & Desktop Farm (6.5, 7.x)
• Creation of Citrix VM/Clone providing them via Provisioning Server
• Creating and managing Machine Catalog & Delivery group.
• Publishing Applications/Desktop - Dedicate and Pooled via Citrix Studio
• Advanced Knowledge and work Experience on Citrix Provisioning Server
• Updating and Maintaining Golden Images/Templates.
• Managing Provisioning services - Site Services with High Availability; vDisk Management; Write-Cache Location Management; Device Collections
• Advanced Knowledge and work Experience on StoreFront
• Basic Knowledge and work Experience on Citrix Netscaler in the following areas
  • Authentication Methods; Directory Management; Access Control Options.
  • Baseline configuration support and troubleshooting; SSL and Certificates; Two-Factor Authentication
• Managing Citrix License server.
• Good Exposure with Citrix Director
• Farm and Servers Reports / Maintenance
• Troubleshooting VDA registration Issues
• Profile Management solution like UPM, AppSense.
• VDI Knowledge and hands on
• Good understanding of OS standards of Windows Server (2k8, 2k12),AD, VMware
• Understanding about VMware solution –
  • ESX and ESXi configuration
  • Virtual Switch Configurations
  • DRS Cluster and Management
  • Optimize Virtual Machine resources
• Basic understanding about DNS , DHCP , Storage, Networking.
• Willingness to work in different shifts including night shift for 24/7 support.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications