Seeking smart , interactive and energetic individuals for position of CRM for a hair transplant clinic. Experience - 5 to 10 years.

Responsibilities: Complete in-charge of client handling from receiving calls , welcoming them at the clinic , arranging consultations, closing the patients after consultations , taking feedback / review of experience , to supervising post operative care along with assisting the clinic managers and business development manager .

Build relationships with key employees among customers

Create plans to address clients’ business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Skills:

A customer-oriented attitude

Excellent communication and negotiation skills

Problem-solving aptitude

Ability to work well with a team