As a Client Service Manager you need to enable seamless handling of the backend and operational requirements to keep the investment process hassle free and paperless wherever possible.
The qualities expected in a service manager includes:
· Speed in execution of transactions where you need to follow through on execution of the required actions for the investment.
· Attention to detail as you will need to be careful about the smallest aspect of a transaction both, online and offline.
· Outcome oriented where you need to ensure market opportunities are not just identified but also carried through as per plan.
· Providing help and advice to customers using our organization’s products or services;
· Communicating courteously with customers via telephone, email, letter and face to face;
· Keeping accurate records of discussions or correspondence with customers. Sending welcome and other email from time to time on portfolio and market Updates.
· Analyzing various statistical data like Mutual Fund Performance, Loan Details etc
· Improving customer service procedures, policies and standards for our organization or department
· Training staff to deliver a high standard of customer service
· Ensuring Compliance requirement is taken care of.
· Learning about our organization’s products or services and keeping up to date with changes;
· Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending seminars and fund manager events.
· International wealth management, Private Equity, Venture Capital, Fund Raising, Mutual Funds
· Real estate advisory & lending services
· Capital markets in India & abroad.
· Non-banking financial corporations
· Assisting in managing client portfolios
· Assist in global client servicing and acquisition.
· Generating leads and efficiently keeping in regular contact with existing and new prospect clients.
· Developing holistic strategies to develop client relations
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.