Taking care of 3PL Paytm Warehouse across India.
Monitoring Planning and Procurement, SLAs and TATs of Merchant.
Good Knowledge of Stock and Inventory Management.
Communication with the vendors for the meetings.
Ensure to complete the project within the Specified timeline.
PPT and Docs Preparation for client reviews.
Handling team query and problems related to customer satisfaction.
Publish Project Report fortnightly to top management.
Giving training to new team members related to process.
Identifying area of improvement for the overall process.
Conduct training with Vendors.
Responsible for Reports and MIS.
Responsible for the process implementation.
Responsible for Day to Day Operations and related queries.
Help merchant in Order Processing.
Coordinated with freight forwarders for Same Day and Next Day Delivery.
Trained staff on material handling processes to reduce operations time.
Forecasted manpower requirements based on daily workload and company targets.
Led warehouse improvement initiatives to advance operational efficiencies.
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