Colleague Support Engineer Japanese Language

Experience : Freshers
Education : Any Graduate
Location : Bangalore
Job Role : Others
Posted on 28 Jun 19
Job DescriptionLast Date 27 Aug 19
Colleague Support Engineer (Japanese Language)

Location : Bengaluru

Job ID R1904109

Required Skills:

  • Profiency in speaking and writing in Japanese, Chinese and English.
  • Experience in Active Directory, MS Outlook, Trouble shooting, OS, Printer configuration, Knowledge of DNS, MAC, O365
  • Experience in handling multiple OS - Windows 10, Mac OSX, Android and iOS: Navigation and Troubleshooting, Linux [Will be an added advantage]
  • Experience in Office applications - All versions up to Office365.
  • Should have knowledge about VMware’s Products such as Horizon Client, vSphere, VMware Fusion, VMware Workstation, AirWatch and other MDM tools.
  • Should have knowledge in networking such as troubleshooting Lan, Wi-Fi, VPN issues.
  • Should have knowledge or experience with providing assistance through Remote Assistance Tools such as Bomgar, Skype For Business, Zoom, WebEx, etc
  • Good understanding of Microsoft O365 Exchange environment using console as well as Powershell
  • Ability to plan and prioritize work load without supervision
  • Excellent knowledge of Customer Service best practice. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Since our founding two decades ago, our employees and ecosystem of 75,000 partners have been behind the technology innovations transforming entire industries—from banking, healthcare, and government to retail, telecommunications, manufacturing, and transportation.  Every day, we work to solve our customers’ toughest challenges through disruptive technologies like edge computing, artificial intelligence, blockchain, machine learning, Kubernetes and more–to define the digital foundation that will accelerate the next wave of innovation.