Top Consulting Firm jobs - Customer Care Executive

Job Description:

• International Voice Process.
• Experience (6 months - 3yrs). 

• In this role you will be required to resolve routine problems, largely through precedent and referral to general guidelines.
• Candidate's expected interactions are within candidate team and direct supervisor.
• Candidate will be provided detailed to a moderate level of instruction on daily work task and detailed instruction on new assignments and the decisions that you make that would impact candidate work.
• Candidate will be required to be well versed with basic statistics and terms involved in the day to day business and make use of the same while discussing with stakeholders.
• Candidate will be required to help with overall team's workload by managing candidate deliverables and help the team when required.
• Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

• Minimum 6 months to 3yr experience into international voice process/blended- BPO experience (mandatory).
• Proficiency in English with strong grasping power.
• Education : HSC or graduation mandatory (with international voice process/blended)
• Salary - Upto 6 LPA
• Shift time : Working in night shift (US Shift).
• Working days: Rotational work week, rotational 1-2 weekly off (depending on work-load)
• Interested Candidates can share their CV