Posted on 07 Jan 20
Job is expired
Job DescriptionLast Date 07 Feb 20


Responsibilities and Duties


To collect past due accounts receivables from the customers
To issue credit memos to the customers in case of NPA
To resolve disputes and meet internal as well as external customer expectations
To resolve customer claims/disputes
Manages standard portfolio of customers with regards to receivables, collections and order review and release.
Conducts collection calls, resolve billing issues, investigate returns & credit issues
Liaises with Legal, sales, finance team, customer support team and others in the organization to resolve disputes/customer claims on unpaid invoices
Participates in process improvement projects
Understands the entire order to cash value stream and applies the knowledge to achieve results
Provides customer service and develops relationships with customers,Abide by Audit requirements and Rules and Regulations as and when laid by the company, government regulators at all times

Job Type : Full Time
Interview Type : Face to Face Interview
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