Customer Care Executive

International Selligence Solutions
Experience : 0 to 1 Years
Location : Chennai
Per Month: Rs. 14,000 - Rs. 15,000
Posted on 29 Oct 19
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Job DescriptionLast Date 29 Nov 19

      Managing Inbound and/or outbound calls

      Following various communication scripts when speaking to a customer;

      Identifying customer needs, answering questions and providing solutions/alternatives to issues;

      Upselling products and services wherever possible;

      Building sustainable customer relationships;

      Keeping records of all conversations organized;

      Building product knowledge; and improving performance and achieve targets.

      Maintaining and improving quality results by adhering to standards and guidelines.

Job Type : Full Time
Interview Type : Face to Face Interview
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