Customer Care Executive

Harmony United Medsolutions
Experience : 1 to 8 Years
Education : BA, BBA/BBM, 12th Pass (HSE), BCA
Location : Hyderabad
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

We have urgent requirement for Customer Care Executive Role.

Responsibilities:

2-3 years as Customer Care Executive in international Voice Process (With US Accent).

Knowledge of customer care processes and techniques.

Superior listening, verbal and written communication skills.

Recording the feedback of customer service representative.

Collate daily and weekly reports.

Demonstrated ability to work well in a team environment.

Identify the gaps through root cause analysis.

Prepare reports and analysis as necessary to determine areas of improvement & opportunity.

Job Type : Full Time
Interview Type : Face to Face Interview
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