Soulflower jobs - Customer Care

Customer Care

Soulflower
experience Fresher
salary Salary not disclosed
qualification
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Job is expired
Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Respond to customer queries in a timely and accurate way via phone, email, or chat
2. Identify customer needs and help customers use specific features
3. Update our internal databases with information about technical issues and useful discussions with customers
4. Monitor customer complaints on social media and reach out to provide assistance 5. Share feature requests and effective workarounds with team members
6. Inform customers about new features and functionalities
7. Follow up with customers to ensure their technical issues are resolved
8. Gather customer feedback and share with our product, sales, and marketing teams
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 21st Apr'21 and 26th May'21

    3. are available for duration of 2 months

    4. have relevant skills and interests

    Other requirements

    1. Excellent communication and problem-solving skills

    2. Multi-tasking abilities

    3. Should be patient when handling tough cases

    Perks
  • Certificate
  • Number of openings-1

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id590896
    StateMaharashtra
    Country India

    About Company

    Combining beauty and fun, Soulflower is India's leading homegrown brand of natural aroma products and a pioneer of the unique concept of 'Spa@Home' which has become a revolution today! Soulflower offers tempting, exciting, natural, handmade, and vibrant spa products that will transform your hectic urban life into an oasis of peace and calm.
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