Customer Care

Conneqt business solutions
Experience : 0 to 5 Years
Education : BJMC, LLB, BVSc, CA, CS...
Location : Bangalore
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 07 Jan 20
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Job DescriptionLast Date 07 Feb 20

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

speak, read & Write English & Kannada or English & Telugu

Able to communicate confidently and politely, with good speaking skills.

Awareness on Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Work experience:  Freshers & experienced in Call Center or direct selling/telemarketing in service.

Job Type : Full Time
Interview Type : Face to Face Interview
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