To Answer queries/resolve problems of
customers through Inbound. |
Attend Inbound & Outbound calls,
sometime respond through email and chat to customers. |
Provide correct and quality
information to customers on every call, promote good listening and English
grammar skills. |
Eligibility
Criteria: |
speak,
read & Write English & Kannada or English & Telugu |
Able to
communicate confidently and politely, with good speaking skills. |
Awareness
on Credit cards. |
Detailed
knowledge of intricacies of Banks products and how they compare against
competitors. |
Good
typing skills (Quality & Speed) |
Ability
to handle telephonic conversations |
Good
Listening & Comprehension skills |
Should
be flexible to work in 24/7 shift |
Work experience: Freshers
& experienced in Call Center or direct selling/telemarketing in service. |
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