s

Customer Delight Officer

HealthifyMe
Experience : Freshers
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 17,000
Posted on 11 Feb 20
Apply now
Job DescriptionLast Date 11 Apr 20

Roles and Responsibilities :

  • Answer customer calls courteously to provide information about products and services, arrange
  • consultations and obtain feedback about service
  • Interact with customers through phone e-mail or online chat medium concerning various queries.
  • Ensure the satisfactory resolution of customer grievances. Interface with respective individual/
  • department for resolution of complaints.
  • Ensure appropriate escalation of unresolved complaints.
  • Reviewing customer subscription details, establishing rapport with the customer, and retaining
  • customer base and revenue
  • Maintaining a balance of customer satisfaction while retaining revenue
  • Identifying up-sell and value-add sales opportunities and delivering to the sales team for
  • execution
  • Ensuring accuracy and consumer satisfaction by having attention to detail
  • Keep records of customer interactions and transactions, recording details of inquiries,
  • complaints, comments, and actions are taken.

Skills and Qualifications :

  • Strong written and verbal communication skills
  • The ability to analyze data and research results
  • Exceptional problem-solving ability
  • Excellent time management skill and keen attention to detail
  • Ability to manage and prioritize tasks
  • Customer focus with a high level of enthusiasm and a positive attitude
  • Ability to work within teams to exceed customer expectations
  • Possess a high level of confidence, desire to succeed, and assertiveness
  • Ability to remain in fact focused on emotional situations
 Look forward to:
  • Working with a world-class team.
  • Fun & work at the same place with an amazing work culture.
  • Get ready to transform yourself into a health junkie
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
About Us  We were founded in 2012 by Tushar Vashisht and Sachin Shenoy, and incubated by Microsoft Accelerator. Today, we happen to be India's largest and most loved health & fitness app with over 4 million users from 220+ cities in India. What makes us unique is our ability to bring together the power of artificial intelligence powered technology and human empathy to deliver measurable impact in our customers' lives. We do this through our team of elite nutritionists & trainers working together with the world's first AI powered virtual nutritionist -
Apply now
Similar Jobs
Experience : 1 to 2 Years
Location : Pune
Last Date : 23 May 20
Quick Apply
Experience : Freshers
Education : B.Com, BA, BBA/BBM
Location : Bangalore
Last Date : 19 Apr 20
Quick Apply
BPO/Telecaller
TARARE CONSULTING SERVICES PVT LTD
Experience : Freshers
Location : Hyderabad
Last Date : 10 May 20
Quick Apply
Telecaller
MAGNITECH ENGINEERS
Experience : 1 to 2 Years
Education : 12th Pass (HSE)
Location : Mumbai
Last Date : 22 Apr 20
Quick Apply
Accounts Executive
ASPIRE CONSULTANTS
Experience : Freshers
Location : Bangalore
Last Date : 12 Apr 20
Quick Apply
Domestic Voice Process
CORAL BLING SERVICES
Experience : 0 to 3 Years
Location : Mumbai, Pune
Last Date : 20 May 20
Quick Apply
Telesales Executive
VSMARTPROS PVT LTD
Experience : Freshers
Location : Hyderabad
Last Date : 21 Apr 20
Quick Apply
Tele Calling Executives
IDEAL JOBS INDIA
Experience : 0 to 2 Years
Location : Delhi, Gurgaon, Noida
Last Date : 08 May 20
Quick Apply
BPO/Telecaller
TARARE CONSULTING SERVICES PVT LTD
Experience : Freshers
Education : B.Arch, B.Com, BA, M.Com, MA...
Location : Hyderabad
Last Date : 28 Apr 20
Quick Apply
IT Sales Executive
RKA INFOTECH
Experience : 0.5 to 1 Year
Education : MBA/PGDM, Any Graduate
Location : Delhi
Last Date : 17 Apr 20
Quick Apply
Customer Care Executive
ACCORD MANPOWER SERVICES
Experience : Freshers
Location : Bangalore
Last Date : 25 Apr 20
Quick Apply
Call center executive
TELEX SERVICES PRIVATE LIMITED
Experience : 0 to 0.5 Years
Location : Hyderabad
Last Date : 04 May 20
Quick Apply
Experience : 0 to 3 Years
Education : Any Graduate
Location : Coimbatore
Last Date : 16 Apr 20
Quick Apply
Business Development Manager
OUTLOOK TODAY MEDIA RESEARCH PVT LTD
Experience : Freshers
Location : Delhi
Last Date : 16 May 20
Quick Apply
customer care Executive
IARC HR SERVICES
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Chennai
Last Date : 09 May 20
Quick Apply
Experience : Freshers
Location : Pune
Last Date : 17 Apr 20
Quick Apply
Field Executive
SHYAMARAJU AND COMPANY INDIA PRIVATE LIMITED
Experience : Freshers
Location : Bangalore
Last Date : 11 Apr 20
Quick Apply
Customer Relationship Manager
HADO CONSULTECH PVT LTD
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Chennai
Last Date : 18 May 20
Quick Apply
Customer Support Executive
DEEPAK CONSULTANCY
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BE/B.Tech...
Location : Chennai
Last Date : 20 Apr 20
Quick Apply
Customer Relationship Manager Level 1
SIDS FARM PRIVATE LIMITED
Experience : Freshers
Education : Any Graduate
Location : Hyderabad
Last Date : 16 May 20
Quick Apply
    
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.