AELIDA HEALTHCARE jobs - Customer Relationship Manager

Dear candidates,

We required Customer Relationship executive for our company

Qualification- Any
Location- ambala city
experience- 6 to 18 months
Salary- upto 15000/- per month

Customer Relationship Manager Skills and Qualifications

Quick-thinking problem solvers make for effective customer relationship managers. The following skills and abilities are most often called for by employers seeking to hire this type of manager:

• Computer skills – use of such programs as Microsoft Word and Outlook is important for customer relationship managers, as they often correspond with clients and customers via email or written documentation
• Product/service knowledge – from common issues to upgrades, a customer relationship manager must consistently keep up with changes and other details about the products and services offered by their company
• Communication skills – perhaps the most crucial skills for customer relationship managers are speaking, writing, and listening so they can hear customers’ suggestions and complaints and respond accordingly
• Customer service – customer relationship managers must continually be cognizant of the needs of their customers and apply methods for ensuring total customer satisfaction and problem resolution
• Team collaboration – sometimes it takes a village to build a long-lasting relationship with customers, so these managers must work with executives, salespeople, and other customer service personnel to maintain a healthy relationship with customers
• Time management – responding to customers in a timely manner and resolving issues quickly goes a long way toward building lasting relationships, so it’s imperative that customer relationship managers have strong time management skills
• Presentation skills – the ability to discuss and describe products and services clearly and concisely is beneficial in this position
• Negotiation skills – customer relationship managers often employ this skill to explain the benefits of their products and services and, if necessary, make concessions to retain clients

Job Type: Full-time

Salary: ₹8000 to 15000 per month

Experience:

• work: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• total work: 1 year (Preferred

Job Types: Full-time, Fresher

Salary: ₹8,000.00 to ₹14,000.00 /month