Lenka Infra Services India Pvt. Ltd jobs - Customer Relationship Manager

Customer Relationship Manager

Lenka Infra Services India Pvt. Ltd
experience Fresher
salary Salary not disclosed
Posted: 3 Years ago
Views: 0
Applications: 6
Openings: 1

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • Customer-oriented mindset.

Job Particulars

About Company

Lenka Infra Services India Pvt. Ltd
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