SFT Solution jobs - Customer sales representative

Job Description 

we have a great opening with us for you. Please find the details of the positions below.

• Designation / Role:  -Telle Sales 
  
• Process:  Inbound sales voice (UK)
  
• Work Location: New Delhi
  
• Mode Of Interview: Face 2 Face Interview 
  
• Experience: 6 months Min  to 4 Years Max (Language : Excellent  English, Hindi)
  
• Shift: Evening Shift (UK shift  Timing 2 pm to 11 pm)
  
• Education Qualification: Any Degree or Diploma (10 +2+3)
  
• Skill Set: Technical Sales (Printer, router, Email, Antivirus) Sales Outbound Call, Dialer Exp, Attrition, Shrinkage, Team Management, People Management, 
  
• Minimum 6 months to 5 years of relevant experience in sales
  
• one year in managing a team.
  
• Experience of handling various sales related campaigns.
  
• Good communication skills
  
• Leadership skills
  
• Thorough overall understanding of banking and Billing 

• Responsible for answering calls politely and professionally from international clients.
  
• Responsible for providing technical support assistance to UK customer.
  
• Responsible for troubleshooting the issues related to desktop, laptops, printers, emails, antivirus ,phones and all kind of relevant devices.
  
• Only PPC calls (Printer, antivirus)
  
• Prepares call center performance reports by collecting, analyzing, and summarizing data and trends and present to Call Center Manager.
  
• Manage various channels of support Voice, Email, Whatsapp, app etc.