Desired Job Responsibilities: -
· Expert
in client co-ordination, retention & developing strong relationship with
them.
· Provide
full tracing services for customers by investigating shipment incidents
involving undelivered, returned, misrouted, delayed, lost damaged shipments
etc.
· Handle
all trace enquiries in accordance with service standards and processes.
· Negotiation
and interpersonal skills. (excellent)
· Ability
to multi-task, prioritize, and manage time effectively.
· Candidate
should be good knowledge of Computer, Strong communication skills and
commercial activities.
· Have necessary skills for drafting email, power point presentation,
Computer Literacy: - Basic MS Office, MS Excel, Power Point
Languages Must Know: - Fluent English, Hindi, Marathi
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