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Customer Service Executive

Sapient World
Experience : 0.5 Years
Education : BJMC, LLB, BVSc, CA, CS...
Location : Gurgaon
Per Month: Rs. 20,000 - Rs. 30,000
Posted on 29 Aug 19
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Job DescriptionLast Date 29 Sep 19

Role and Responsibilities: 

1) User Experience: Resolving the queries of day to day user queries and making sure that the user gets a good experience at all co-working spaces. 

2) User Feedback and Retention: Take constant feedback from our users of their experience and work on improving our services 

3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically 

4) Onboarding Team: Working with the space onboarding team in assessing the space qualities if they meet the company's requirement. Managing space queries and training the space management post space goes live on myHQ platform.

Job Type : Full Time
Interview Type : Face to Face Interview
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