Startek- aegis jobs - Customer Service

Customer Service

Startek- aegis
experience Fresher
salary 20,000 - 22,000 Per Month
qualification
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Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 50

Job Description

JOB Description

Role: Customer Service : candidate has to respond to queries of client in English and Hindi

Qualification :  Any Graduates

Experience: Freshers or experienced

Candidate should be fluent in Hindi and English (Versant Level 4)

6 Days working

Rotational Shifts : (9 hr shift between 7am – 8pm ) ;

Work from Office

CTC : Upto 22,000/- per month*

Quarterly Bonus : 3,894/

No. Of requirements : 50

Interview face to face 

Interviews are daily : Monday to Saturday 9am to 4pm

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

EducationBA, BBA/BBM
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1465763
Locality Address Shivajinagar
StateKarnataka
Country India

About Company

Startek® unveils new brand identity built on the power of connection ... New visual identity fully integrates Aegis into the Startek brand 
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