Customer Service Officer jobs - Mumbai - India infoline finance limited - 2 to 5 years of experience - 19 March 2021

Customer Service Officer

India infoline finance limited
experience 2 to 5 Years
salary 20,000 - 35,000 Per Month
Posted: 3 Years ago
Views: 22
Applications: 27
Openings: 1

Job Description

Roles & Responsibilities · Effectively manage the team in providing resolution to customer complaints. · Responsible for Productivity of Team, SLAs of department & adherence to complaints resolution TAT. · Responsible for independently receiving, documenting, investigating & coordinating responses to complaints. · Monitor IRDAI/Ombudsman complaints & ensure adherence to regulatory TAT. · Coordinating with Legal/Compliance team & facilitate input for case handling wherever required. · Focused on enhancing customer experience & reducing repeat complaints. · Responsible for maintaining complaints records, performing trend analysis on complaints, identification of preventive measures & preparing reports for periodic reviews.


Job Particulars

Who can applyExperienced (2 to 5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id563276
Locality Address Thane
StateMaharashtra
Country India

About Company

India infoline finance limited recruiting Customer Service Officer Experienced(2 to 5 Years) candidates candidates nearby Mumbai,.India infoline finance limited vacancies for Customer Service Officer is recruited through Written-test, Face to Face Interview etc.
India infoline finance limited Company recruits a lot of Experienced(2 to 5 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mumbai, can apply for Customer Service Officer position in India infoline finance limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the India infoline finance limited recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of India infoline finance limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of India infoline finance limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in India infoline finance limited and near your city and get a secured career.
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