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HCL technologies jobs - Customer Service Representative

Customer Service Representative

HCL technologies

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Fresher

salary

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Posted: 4 Years ago

Views: 5

Applications: 0

Openings: 30

Job Description

Job Description:

Able to work independently and efficiently to meet defined SLA
Responsible for meeting productivity matrices and quality standards as per defined quality norms
Attendance
Training & Self Development
Team Player

Skill:

(1.) Attendance/Login Hours/Unsechduled Leave

(2.) Improving skill level throughSelf development / nominating training programs

(3.) Meeting Quality Scores

and bringing Innovation & Process Improvement

(4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team

(5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.

Job Family: Delivery Transaction

Qualification: BA

No. of Positions: 30 Post

Skill (Primary): Domain Competencies (BSERV )-Telecom-Customer Service

Job Particulars

Role BPO / Customer care

EducationBA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id154578

Job Category Tech Support

StateUttar Pradesh

Country India

About Company

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 137,000+ ‘Ideapreneurs’ working in 44 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 8.6 billion for for Financial Year Ended 31st Mar, 2019.

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