Black And White Business Solutions jobs - Customer Support Analyst

Customer Support Analyst

Black And White Business Solutions
experience Fresher
salary 12,000 - 25,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 2
Openings: 1

Job Description

Excellent verbal and written communication skills Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

Perform problem cause analysis Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements Has technical experience and skills in the areas of problem determination, creativity and analysis.

Fresher and Experience

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Sal : upto 4.5lpa

Designation : customer Support Analyst /Sr. customer Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / CSR

Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id663074
Job Category Diploma , BPO
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

Black And White Business Solutions
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