Address the queries and complaints of clients using the company’s portal.
Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.
Managing disputes to developing plans to enhance the client experience generally and promote loyalty
Responding to customer inquiries within company hours
Collecting and analyzing customer feedback
Willingness to learn about products, services, and company policies to provide accurate information to customers.
Willing to commit to taking turns working rotating shifts which includes weekends and public holidays
Desired Candidate Profile
Problem-solving skills
Clear communication skills
Ability to use positive language
Can speak and write in English
Willingness to learn
Perks and Benefits
Pressure free environment
Chance to work with an international level startup
Petbacker India
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.