Hucclecote Limited jobs - Customer Support Executive

• You will be working within the Healthcare Department as a lead point for customers to gain access into the range of service  

• Telephony, digital and admin-based tasks to service customer queries 

• Provide technical advice and guidance on your areas of expertise to both external customers and colleagues at all levels (training will be provided) 

• Dealing with customer data ethically and in accordance with GDPR 

• Scheduling and prioritising your allocated work daily 

General Skills 

• Previous telephony experience is desirable 

• Excellent communication - oral and written English. 

• Confident telephone manner. 

• Continuous improvement mind set. 

• Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines. 

• Positive and approachable manner. 

• Able to work UK hours.