Customer Support Executive jobs in Mohali at Aspire Teleservices LLP

Process: Voice Process & Non Voice Process-
Evening Shift

Attendance allowance
Location - Mohali
Work from Office job
Candidate must have excellent communication skills
Candidates must be flexible in shift timings
Must have knowledge of computers
Immediate joining preferred
Please send your CV at what’s app
Job Types: Full-time, Permanent, Fresher
Salary: ₹13,000.00 - ₹16,000.00 per month ( Depends on your interview & Skill set )

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

Aspire is a leading BPO service provider with a reputation for providing high-quality and cost-effective solutions to businesses worldwide. With a team of experienced professionals and state-of-the-art infrastructure, Aspire offers a wide range of outsourcing services, including customer support, back-office support, data entry, accounting, and more.

At Aspire, quality is of utmost importance, and the company strives to exceed client expectations by delivering timely and accurate services that are tailored to their specific needs. The company’s commitment to quality has earned it a reputation for being a reliable and trustworthy partner for businesses looking to outsource their non-core processes. Aspire is dedicated to utilizing the latest technologies and best practices in the industry to provide innovative and efficient solutions to its clients. The company’s customer-centric approach, combined with its focus on process excellence, makes it a preferred choice for businesses looking for outsourcing partners.